How I learned to stop being afraid of email marketing and love the frequency

How I learned to stop being afraid of email marketing and love the frequency

There are three online marketing channels in 2013 (and for the foreseeable near future): blogging, social media, and email. Most people spend all their time on blogging and the other two channels languish, starving for attention.

This is a mistake.

Can you guess why?

If you said: “because without social media and email marketing you’re not going to get traffic to your blog,” give yourself a starfish (stars are so boring, starfish are way cooler, wouldn’t you agree?).

Out of the “other two” channels, people then tend to spend more time on social media than email marketing. They pay their $19 or $49 a month or whatever to a list manager service, and then they don’t send anything. Social media is free but your signal tends to easily get lost in the noise, and that’s where you choose spend the rest of your time?

Can I get a “WTF?”

It’s okay. Everyone’s in a different place. Everyone’s walking the path.

Lucky for you, I’ve already been there and I’ve already seen what it’s like to not make that mistake, anymore.

And I’m here to tell you, it’s pretty cool.

Let me share with you how I got here. Don’t worry, it’s a short trip.

email marketingIt started with me noticing that some marketers emailed their list more than others. Much more than others. We know people will put lots of time and effort into things that don’t pay off, but I was sure that this was not the case. So I started paying more attention. Some marketers sent email to their list every day.

Every. Day.

In many online marketing blog posts, you will be admonished not to email your list too frequently. And of course, you’ll also be warned not to wait too long to email them. And then after seeming to promise you advice on email marketing all they can say is “see what works for you.” And you know what’s really funny? I’m going to do the exact same thing to you in this post! In fact, you can just stop reading now. Unless you want to hear the rest of my story.

Still here? Okay.

What I realized was there were email newsletters I was getting every day… and I didn’t mind. Why not? Welp, mostly because if I didn’t want what they were offering, I wouldn’t have signed up for them in the first place. I wanted what they had. And I got it. Every day. That doesn’t mean I opened every single one, or that I clicked on a link in it if I did open it.

But I always looked at their subject lines and decided based on what it said: was it relevant to me? Was it going to help me with something? Was it interesting or did it make me curious?

And that’s when it really hit me that most people don’t email their list enough. And when I say “enough” what I mean is way more than you think is probably appropriate. And before you can even say “but that won’t work for m—” TEST IT.

Admit it: you’re afraid to do it. You’re afraid to email your list more often because in your imaginary movie house of the mind, Unsubscribers from Hell is premiering.

When I relaunched Remarkablogger in the beginning of 2013, I decided to publish content every day if I could. That meant that, in order to let people know about new blog posts before the next one was published, I’d have to email my list every day (because nobody uses RSS readers). And when I realized that, I felt that twinge of fear myself.

This is what we call a moment of truth. Like in the movies where the hero is faced with a decision that will change everything. The choice is, essentially to be the hero and be brave, or to be a coward and give up. In movies the hero always makes that epic decision and we love that because we wish we could be like that.

There are things you should be afraid of: getting caught in a hostage situation, natural disasters, car wrecks, and cancer come to mind. When you look at it that way, being afraid to send your list a few extra damn emails seems pretty lame, doesn’t it?

So I laughed, and said “Screw it, let’s do it.”

I started emailing my list every day.

And do you know what happened?

I got lots of traffic! I got sales!

emailmarketing2And yeah, a few people unsubscribed. But so far only one person said it was because of “too many emails.” A couple people said “too much email in general” which is probably code for “too much email from you.”

But you know what? I don’t care.

The reason why I don’t care is because if they don’t want what I have to give then I don’t want them on my list, anyway. Happy trails and no hard feelings.

I’m watching my email analytics like Mad-Eye Moody, to be sure (“Constant vigilance!”).

And that’s the key: you try something and you watch the results.

It made sense for me to do this as part of a total redesign and relaunch (if you want something similar for your blog, check out my Blog Reboot service). But if you’re not doing something like that, what can you do instead?

  • Try sending one more email a week than you do now.
  • Try doubling your frequency.
  • Try sending an end of week recap of posts or news.

When people don’t go screaming and running for the hills, then you can try upping it more.

Look, you want to get conversions and sales and that’s not gonna happen unless you get people to the site, right? And email marketing happens to be pretty damn good at that. If you want a refresher course on email marketing for blogging, check out my huge article on it. I wrote that thing in 2009 and it’s still just as relevant today. And even back then I said you probably need to email your list more often than you think.

If you don’t even have an email marketing service, I use and recommend Aweber (shameless affiliate link). First month is just $1.

And of course if you want to get email from me every day, just put your name and email address into the form on this page (upper right). In addition to my newsletter, you’ll get a free ebook: The Diamond Business Blogging Framework, which contains the same blog consulting framework I use with my personal coaching & consulting clients.

Now get out there and send some awesome email to your list.

photo credit: 28 Dreams via photopin cc

photo credit: ntr23 via photopin cc

  • Kent Chen

    Thanks for sharing your experiences, it is useful for us to know because we are also moving forward on the same road. Thanks!

    • http://remarkablogger.com Michael Martine

      Cool, good luck, man.

  • http://www.jeangogolin.com jeangogolin

    Michael, I love that you’re blogging every single day — including Saturdays, apparently. I think I will do this myself, and not make it such a BIG DEAL to put a post together once every couple of weeks or so. I’m a pretty facile writer, after all.

    • http://remarkablogger.com Michael Martine

      Thanks, Jean. Of course the big caveat for frequency is: are you providing value? Are you providing relevant, helpful content for which your audience is hungry? If not, then frequency doesn’t matter for different reasons. Infrequent emails of low value don’t get opened and people are too lazy to bother unsubscribing. Low-value emails sent frequently get unsubscribed pretty quickly.

  • Forrest Richardson

    Chuckled a few times on this because you are so good at engaging me as a reader! Would you say this applies to any email or just the newsletter types? I love to email people to send a new link and genuinely ask how they are doing. I do have the hesitation you describe where I don’t want to overdo it. Your post inspired me to … Just go for it. I get so excited about wanting to help people achieve their dreams whether they realize those dreams or not. I feel empathy takes hold and I want to connect with people and email is a great way to do it since they can click it, or not, when convenient. I will reading your strategies document: “The Ultimate Beginner’s Guide to Email Marketing for Your Blog” from your link above. It probably has the answer about types of emails. For instance, people I have already spoken to once or twice and emailed once or twice (once per month) but find new material and just cannot resist sharing it. I won’t ask, is this okay? You just showed it is key for achievement! Now, is there any risk of getting ‘blacklisted’ as they call it. Do you know info. on that and/or is that covered in your document I will soon be reading?

    • http://remarkablogger.com Michael Martine

      Thanks, Forrest. It applies to any kind of email. Not sure what you mean by getting blacklisted. If you are careful to meet all requirements of the CAN-SPAM act by using a good email management service (one of the reasons why I recommend Aweber) then there’s no reason why that should ever happen. If someone voluntarily subscribes to you and then blacklists you personally in their own inbox, that is just beyond stupid. Not that it couldn’t happen, I suppose.

      If your domain is responsible for sending out spam emails you can be blacklisted at the ISP level. Another reason to use a service like Aweber and let them send emails from their servers. Their deliverability rate is very high and they have fail-safe features in place to make sure you are not accidentally doing something that could be flagged as spam.

      • Forrest Richardson

        You just made me realize, a 2nd time in a row, I am being overly cautious when it comes to emailing!! And reading your reply below for Jean helps point out for me they should always be of value to make it worthwhile.

  • JCDichant

    I have the same approach for my sites, I use (abuse) of email newsletters and It works. For my readers, receiving a newsletter is nice, they ask for it when I don’t do and even if a low percentage unsubscribes, the overall result is great. The list has to be qualified to be efficient, I added a popup on my blogs to get people registering, and from that time I have a much better registration rate. My largest list has 28000 entries. It is also a great tool to sell if you propose banners and sponsors on your site. Giving them a short ads in an emailing is very well perceived and sold at a high rate. I always write the newsletter by myself, I do not use rss to email or those automations, and I also use a lot auto responders from GetResponse, my emailing provider. Another great way to drive traffic.

    • http://remarkablogger.com Michael Martine

      Yeah it’s funny. People can subscribe with an RSS-to-email feature and if you post every day then they get email every day. So why on earth should anyone balk at doing the same thing with “real” email?

      An important lesson is to pay attention to what people do instead of what they say. Nobody ever said “send me more email.” And people constantly say they hate pop-ups. But the data prove what works and what doesn’t.

      • JCDichant

        I use a “once per week” popup form in order not to abuse, and personally respond to any email, this contributes to create a personal relation with my readers which helps having them reading newsletters and accept those communications. Great post anyway !

  • http://www.facebook.com/kellymccausey Kelly McCausey

    I’m glad you’re giving yourself a green light with email Michael but I have to disagree with you about the RSS reader thing. I use RSS to follow blogs and so do a lot of my geeky friends! (I found this post in my Google Reader today didn’t I?)

    I don’t subscribe to the lists of every blog I read and I wouldn’t enjoy getting daily emails about blog posts personally – thank goodness we get to choose how we absorb content, right?

    By the way – where’s your RSS icon? LOL!

    • http://remarkablogger.com Michael Martine

      I use RSS myself, but most people do not. Or when they are, they’re not aware of it (subscribing to a podcast in iTunes, for example). I will put an RSS icon into the page design at some point, but see, if you know about RSS you know you don’t need that. Just copy/paste blog URL into a reader’s subscribe field. :)

      • http://www.facebook.com/kellymccausey Kelly McCausey

        Yep – I do know that!

  • http://alidavies.com/ Ali Davies

    Congrats on the re-launch of the new site. Loving the simplicity and clean feel. I email my list weekly. It is usually a very specific practical tip that they can action and implement so the weekly frequency seems to work best as gives folks enough time to action (if they choose!!) before the next one comes. I guess different things work for different people and different audiences so for me it is all about experimenting and giving my subscribers a valuable experience that they find useful.

    • http://remarkablogger.com Michael Martine

      Ali, that’s what it’s all about. Part of it has to do your content frequency as well. If you can’t create enough valuable content you won’t want to increase frequency (not saying this describes you, just in general).

      However, if you’ve never tried sending one more email a week, you’ll never know how effective it is. You could increase return visits to your site significantly.

  • Bill

    I read your updates regularly, but I am many times attempting to comprehend them each time. I don’t have a degree in marketing or technology. Do you have a glossary of terms? And please, please, please avoid using acronyms. When I am not completely lost, you provide interesting information. Thank you.

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  • Fachim

    Nice thoughts. I agree, I realize that it is worth. Thanks a lot.

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