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Why “Know, Like and Trust” Could be Killing Your Blog

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This is a guest post by Tommy Walker.

Why do you blog?

No, really. Have you asked yourself lately?

You want to use your blog to get people to know, like, and trust you. To build rapport and ultimately sell more stuff.

But, you’re creating content on a regular basis, and your sales don’t budge. What gives?

By the end of this article, I promise you will learn the #1 problem with using a blog for marketing, and how you can fix it.

Always have an offer in place

Otherwise, why write?

It’s simple, but people still say, “I can’t make money online.”

When asked, “What do you sell?”

They reply, “Nothing.”

Blogging doesn’t make you money.

Selling a product or service does.

Period.

Businesses aren’t built on popularity. It’s a bonus, sure, but not a business model.

We forget that in order for any of this stuff to, “work” we must always have an end goal in mind.

“But I have a product on my site, and still nobody buys it!” you might be saying right now.

This brings me to my next point.

Remember Blogging for business is truly Content –>Marketing<–

Have you gotten so wrapped up in, “know, trust, and like”, that you’ve forgotten it’s content marketing you’re trying to do?

When using the social web for business, everything is marketing.

Every article, every comment, every connection, every “like,” and every tweet can be used to market your business.

Never lose sight of that.

Your prospective customers have a problem. Use your content to help them recognize it. You don’t need to be a pushy salesman but you have to remember that everything you write is for the purpose of marketing.

It’s not just about giving away free stuff.

It’s about exposing the gap between where your prospect is and where they would like to be.

To demonstrate, let’s look at this from a slightly different angle

Have you ever gotten your floors cleaned by a Kirby vacuum cleaner salesman?

If you have, you probably agreed to a demonstration because you’d get a free carpet cleaning. You probably had no intention of buying a Kirby.

A good vacuum salesman knows this before he’s entered your home.

So, instead of showing you how much his vacuum picks up, he shows you how much your vacuum leaves behind.

He shows you how much dirt is in the air, getting into your lungs. He teaches you about the potential long-term respiratory problems in children, and how regular house dust is more harmful to your health than you may realize.

In other words, the free thing helps you to realize you need the paid thing.

Kirby salesmen don’t just demo the vacuum, make an offer, then walk away.

They take the opportunity to educate you. They let you know that what you’re currently doing is not “fine” and it needs to be fixed.

Help people realize they have a problem

People are creatures of habit.

We go about our days without realizing how much more we could be doing. Whether it’s in business, in ourselves, or vacuuming a floor.

A Kirby salesman educates you on the problems with your situation while demonstrating the solution right before your eyes.

Your content should do the same thing.

Give your reader warning signs, point out mistakes, and explain why certain things will never happen if they don’t change their ways.

Provide context to help them to realize why they should move to the next step of your sales funnel.

Like a Kirby salesman uses the free cleaning to demonstrate why your current vacuum isn’t working, an online marketer uses their blogs, their free ebooks, their Q&A’s, and free consultations all to help their prospective customer recognize one thing:

“I need help.”

One thing is certain, when the salesman has given a good demonstration, you never look at your current vacuum the same way again. Suddenly “good enough” isn’t close to cutting it.

The free cleaning, the free content, is all about snapping people out of the fantasy they’ve been living in, and bringing reality sharply into focus.

A good salesman infuses his demonstration with personality and information. As the customer, you feel informed, and you feel empowered to invest in something that will change your life.

Write purposefully, with intention

So again I ask: why do you blog?

You’re selling yourself short if all you’re trying to do in your content is build trust.

Don’t make the mistake of expecting every article to build your empire for you.

Good content is engineered with a single purpose in mind; be it to spark discussion, generate leads, or get shared across the social web. Great content is one piece of an overarching strategy to reach your potential customers and shake them up.

Visualize the action you want your reader to take, and infuse every word that leaves your fingertips.

Over time, you’ll find yourself planning articles, ebooks, webinars, guest posts and your other online marketing materials to work in tandem to lead qualified prospects to a sale.

So now that you know that the #1 problem with blogging is that most content lacks purpose, what are you going to do?

Will you continue to write purposeless articles and hope people buy from you?

Or will you use your content to engineer a response that will lead to a sale?

The choice is yours.

Choose wisely.

 About the Author: Tommy Walker is an Online Marketing Strategist and host of “Inside the Mind” a fresh and entertaining video show about Internet Marketing Strategy

Image credit: BigStock

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55 Responses to Why “Know, Like and Trust” Could be Killing Your Blog
  1. Julie M. Rodriguez
    December 14, 2011 | 2:04 pm

    Great points, Tommy! I see way too many businesses start a blog to connect with customers, and then just stop updating it completely when they don’t get the response they want. The vacuum sales analogy is perfect. It really is a missed opportunity to provide helpful information to visitors AND pitch their services as the solution to their client’s particular problem.
    Julie M. Rodriguez recently posted..Editing and ProofreadingMy Profile

  2. Lvis
    December 14, 2011 | 6:59 pm

    Great stuff… lets scare the consumers and sale our products… (just joking) But seriously so few marketers have that perspective. Congrats !!!

    • Michael Martine
      December 14, 2011 | 7:19 pm

      Actually, that brings up an important point: people may feel like they’re being asked to scare prospects into buying. And there are unscrupulous sellers and marketers who do just that.

      But that’s definitely not what you should do. It’s not even making someone feel desire for something they don’t want or need. It’s showing them that there is a very real need that they may not have known about before or how important it was. That is a service to people, rather than a disservice.

      But because the techniques are same, it’s easy to attribute impure motives to anyone using them.

      If I may use a Star Wars analogy, think of marketing and selling techniques like the Force: there’s a light side and a dark side. The dark side can be tempting but it will ultimately corrupt and destroy.
      Michael Martine recently posted..Start the New Year Right for Your Business BlogMy Profile

      • Tommy Walker
        December 14, 2011 | 7:33 pm

        Thanks for bringing that up Michael, In no way do I recommend that we scare people in an outright way. Now the truth is, in some scenarios people will be scared, but that’s only because the real truth can be frightening.

        I love the analogy of the force, because you can certainly go overboard with all of this, but in time, it will consume you and turn people away. (and someone will cut your head off with a lightsaber)

  3. Tad Chef
    December 15, 2011 | 6:32 am

    Excellent advice Tommy. Sadly it takes a lot of time and effort to produce a product you sell, then products you give away be it an e-book, a webinar or whatever and then blog. That’s a full time job.

    • Tommy Walker
      December 16, 2011 | 12:55 am

      So why not make the stuff you blog about, and the e-books you write, and the webinar you produce help people realize they need help?

      It is a full time job, but try to repurpose and repackage your material as much as possible.

      Powerpoint presentations make for excellent material on Slideshare.com but they also make for a great Youtube video, exposing you to entirely different audiences.

      See what I’m getting at here?

  4. jubilee debt
    December 15, 2011 | 10:32 am

    good points,a lot of people start a blog to connect with prospective customers, and then just stop updating it completely when they don’t get the response they want in my opinion
    jubilee debt recently posted..Billions for the Bankers 3: Money as DebtMy Profile

  5. Jim Calaman
    December 15, 2011 | 11:29 am

    Hi,
    Excellent article Tommy. How true about the Kirby salesman. We had a dog and a baby. He vacuumed the rug and brought up about a pound of dog hair and dust and dirt. Then he said this is what your baby is crawling around in. We own a Kirby now. Providing good content and a good product, you will build trust and get sales.
    Thanks,
    Jim
    Jim Calaman recently posted..Awesome Penny StocksMy Profile

  6. Marketing Day: December 15, 2011
    December 15, 2011 | 6:12 pm

    [...] Why “Know, Like and Trust” Could be Killing Your Blog, remarkablogger.com [...]

  7. Mike
    December 15, 2011 | 10:27 pm

    Sounds like somebody may have sold vacuum cleaners at another time in their life?

    You understood and communicated that analogy just a little too good. :-)
    Mike recently posted..Wisdom vs. ExperienceMy Profile

    • Tommy Walker
      December 15, 2011 | 10:29 pm

      Haha! For about a month, on the van, knocking door to door. I hated it :-P

  8. Jon Anscher
    December 16, 2011 | 12:25 am

    I hesitate with the whole concept of showing people they have a problem. Obviously it works as a marketing strategy, our society has proven that, but I wonder if there isn’t a way to market what you can offer without first trying to prove others are deficient in some way.
    Jon Anscher recently posted..Boosting Your Social Media Based ConversionsMy Profile

  9. Tommy Walker
    December 16, 2011 | 12:52 am

    Jon you make a good point.

    Like Michael was saying earlier, there’s a light side and a dark side.

    It’s not about making someone feel deficient so much as it is helping them to see that what they’re currently doing isn’t working quite the same way.

    It all comes down to the delivery, which is incredibly difficult to master.

    Good marketing, however, should simultaneously attract and repel people at the same time. There is no such thing as a product that is “for everyone” so why do so many try to market their products as such?

    It’s not about bashing someone over the head and making them feel as though their worthless, and that the product is going to make them not worthless (though many take that route) it’s about giving a prospective audience all of the information and allowing them to make the decision as to whether or not they want to stay in that position.

    Some people will take it and be thrilled to do so (the one’s that qualified themselves) and others will decide that it’s not for them (also qualifying themselves, just in the opposite direction)

    When you don’t add this element in, and you’re trying to appeal to everyone all the time, you end up with an inbox full of pitches you ignore, snail mail you don’t open etc… whereas if you felt as though something truly was for you, you’d be excited about it’s marketing, because you got to learn more.

  10. Trading Deals
    December 16, 2011 | 9:11 am

    This is very true. When I first started I thought it was just an easy way to make money without putting in much effort but then sales and revenue were making around $30 per month after a few months and I was very tempted to give up, but I am carrying on and will try to use the information in this article.

  11. Foks
    December 23, 2011 | 11:03 am

    Nice post, waiting for more !

  12. spabad
    December 28, 2011 | 6:32 pm

    interesting reading, I will come here more often

  13. Kate
    December 29, 2011 | 12:06 am

    When you say selling something, do you mean that every post has to be selling something. I run a video game blog and the great number of our posts are walkthoughs. They assume you have the game already so sales would be hard.
    Kate recently posted..The Legend of Zelda: Lanayru Mining FacilityMy Profile

    • Tommy Walker
      December 29, 2011 | 12:54 am

      No of course not, your blog uses a bit of a different monitization structure because you’re using display ads to make your money. Your focus isn’t necessarily on “selling things” as much as it is “get more views”
      Now if you were primarily doing game reviews and selling the games through an affiliate link, it could be a bit of a different story.
      Tommy Walker recently posted..Warning: Self deception and manufactured fame kills “entrepreneurs”My Profile

    • Michael Martine
      December 29, 2011 | 10:10 am

      Many people buy games based on “let’s play” or walkthrough videos. That’s why I bought Minecraft and Terraria. But let’s say you were reviewing a gaming mouse and had an affiliate link in the post: that would be a more direct selling. All links to all products should always be affiliate links in the case of sites like this.

  14. Mark's Fat Burning Food and Fitness Blog
    December 31, 2011 | 4:31 pm

    SOOooo true!

    I have to figure that out myself: I just write good quality, highly related stuff and have my offers in the side bar, plus some cta at the bottom of each post.

    I don’t like to employ the “in your face” strategies some use, and I will not tell them my grandma’s seriously ill and they have to buy now or it’s too late.

    But I guess I really need to focus on helping my readers “realize what they need”, and that what they need is what I got to sell.

    I’m glad I found this blog, and btw Michael? I nearly wet myself when I saw your title and tagline, SUPER-cool stuff! :-)

    Mark
    Mark’s Fat Burning Food and Fitness Blog recently posted..Lugol s Solution: the “Solution” to your Fitness and Health Problems?My Profile

  15. triple glazing edinburgh
    January 1, 2012 | 3:04 pm

    Blogging it is not an eady piece of bread, as we talk in Poland, so I can understand the mistakes :)

  16. Anita Richard
    January 4, 2012 | 1:44 am

    Yes you have a point there. Often making people realize what they need makes up most of the marketing. And bloggers who fail to project on this fact, fail to make money online.
    Anita Richard recently posted..Review of Sherlock Holmes: A Game of ShadowsMy Profile

  17. Tim
    January 4, 2012 | 7:12 am

    After reading your post, it really makes me think. Thanks Tommy!
    Tim recently posted..Quick Questions To Ask Before You Buy Mobile Money BanditMy Profile

  18. How Different is Your Small Business?
    January 5, 2012 | 9:55 am

    [...] A new look at how you do business. “Businesses aren’t built on popularity,” blogger Tommy Walker reminds us. Whether you use blogging or some other kind of marketing, business is really about solving a problem for your customer. Remarkablogger [...]

  19. [...] A new look at how you do business. “Businesses aren’t built on popularity,” blogger Tommy Walker reminds us. Whether you use blogging or some other kind of marketing, business is really about solving a problem for your customer. Remarkablogger [...]

  20. [...] A new look at how you do business. “Businesses aren’t built on popularity,” blogger Tommy Walker reminds us. Whether you use blogging or some other kind of marketing, business is really about solving a problem for your customer. Remarkablogger [...]

  21. [...] A new look at how you do business. “Businesses aren’t built on popularity,” blogger Tommy Walker reminds us. Whether you use blogging or some other kind of marketing, business is really about solving a problem for your customer. Remarkablogger [...]

  22. Misha Krasnotsvetov
    January 6, 2012 | 10:32 am

    I see blogging as helping people out, giving advice on stuff you really do know, sharing knowledge about specific topics.

    If you really have those qualities people will come to you by themselves and buy a service/product you are offering. A) Because it is useful to them, B) They trust your expertise. And you did not sell them anything explicitly, that is the most beautiful part of the whole blogging process.

  23. Betty's Homes For Sale
    January 6, 2012 | 12:23 pm

    A very thought provoking post indeed, thanks for posting this, Tommy.

    The typical blogger is not a marketer. Quoted for truth. :)

    Betty
    Betty’s Homes For Sale recently posted..homes for saleMy Profile

  24. julie
    January 7, 2012 | 12:15 pm

    excellent, very interesting points, why do so many people start a blog to make customers, then give up so soon?blogging is a great way to provide helpful information to readers AND pitch their services at the same time

  25. [...] A new look at how you do business. “Businesses aren’t built on popularity,” blogger Tommy Walker reminds us. Whether you use blogging or some other kind of marketing, business is really about solving a problem for your customer. Remarkablogger [...]

  26. Thomas
    January 9, 2012 | 9:07 pm

    Thanks – good post. Timely reminder for me too.

    @julie Many bloggers make the mistake of providing too much information and pitching too little.

    -Thomas :)
    Thomas recently posted..best marketer in malaysiaMy Profile

  27. james
    January 10, 2012 | 6:00 pm

    wow, very interesting points
    confidence, profesionalism, and practice is the key
    but there are so many little things, even just things as wording that can throw people off a little bit

  28. Hip Hop Music Site
    January 11, 2012 | 9:26 pm

    Very good points. I feel that it’s common sense that in order to make money, you need a product that people want to buy and decent traffic coming your way. You can either create your own product or promote someone’s product. You can make lots of money with blogging.

  29. chillisauce
    January 12, 2012 | 6:24 am

    Some nice points – love the vacuum cleaner analogy. Essentially there is little difference between selling on the phone, face to face, and in your online marketing material – a lot of people make the mistake that the basic sales rules don’t apply to online material.

  30. beth
    January 14, 2012 | 5:33 pm

    great points made by Tommy. It is always difficult to keep the “sales” hat on when you are trying to connect and develop trust with your audience. It does take finesse, but with enough time (and mistakes made) you’ll eventually get it.

  31. Warner Robins Foreclosures
    January 15, 2012 | 11:44 am

    Such a smart post that really does hit on the key question…if you don’t know WHY you are blogging, then how can you focus your efforts to generate business?!

  32. Andrei Clint
    January 15, 2012 | 11:08 pm

    This is a must read for all bloggers.

    I salute you for pointing it in great details.

    ~Drei
    Andrei Clint recently posted..How To Get A GirlfriendMy Profile

  33. Offices Woking
    January 16, 2012 | 6:47 am

    I agree, I first started thinking I could write about anything, but you will only get readers if you are very passionate about a subject and are very knowledgeable.

  34. Lea Dee
    January 16, 2012 | 11:16 am

    Hi Tomy! You made a clear point there. I was enlighten on how to focus my attention to my priorities. Does having an excellent to make money will help me succeed in blogging or maybe at some point it wound be an overkill?

    Thanks for sharing!

    -Lea Dee
    Lea Dee recently posted..How To Get A GirlfriendMy Profile

  35. [...] A new look at how you do business. “Businesses aren’t built on popularity,” blogger Tommy Walker reminds us. Whether you use blogging or some other kind of marketing, business is really about solving a problem for your customer. Remarkablogger [...]

  36. Gina
    February 16, 2012 | 6:22 am

    Great post. Some parts are hard to understand for me, non-native english though… Do you know any good translate plugin for WordPress?
    Gina recently posted..celebrex 200mgMy Profile

    • Michael Martine
      February 16, 2012 | 1:29 pm

      Google translate is the best you’re going to find.

  37. Clara
    February 24, 2012 | 6:28 am

    I like your blog’s graphic design – is it custom made, or some public template? Where can I download it from?
    Clara recently posted..Codeine Phosphate 30mgMy Profile

  38. [...] is a post I wrote to help struggling bloggers get their content back on [...]

  39. Mark
    April 6, 2012 | 5:54 am

    Hey Michael,

    any tips re seo/backlinking now since the recent panda update?

    Thanks,
    Mark
    Mark recently posted..Rusty Moore of Fitness Black Book & Visual Impact Muscle Building: A Fitness Blogger with a DifferenceMy Profile

  40. Michael Martine
    April 6, 2012 | 7:58 am

    Avoid link-building services like the plague. A real network beats paid links for long term authority.
    Michael Martine recently posted..3 Tips for Creating the Perfect Infographic (Ironically not an Infographic)My Profile

  41. Mark
    April 6, 2012 | 8:04 am

    Thanks Michael! :-)

    What would a real network be? And how can you find/join them?

    Mark
    Mark recently posted..Rusty Moore of Fitness Black Book & Visual Impact Muscle Building: A Fitness Blogger with a DifferenceMy Profile

    • Michael Martine
      April 6, 2012 | 11:10 am

      What I mean is your own personal network which you have cultivated over time.

  42. Tommy Walker
    April 6, 2012 | 11:18 am

    Amen!

    Having a network of connections makes link building as simple as an email request, rather than buying links from… God knows where.

    Now it’s coming out that some people who had top rankings lost them, and because of that, they’re stuck with nothing… not really a great place to be :-/

  43. Mark
    April 6, 2012 | 11:38 am

    Thanks Michael! :-)
    One other thing? My site is a self hosted wp blog, of course.

    I just signed up for wordpress.com stats (kind of like google analytics), and registered my url with them for that.

    That is not a mistake, hopefully? You never know, by God I made them before, totally un-wittingly.

    I mean I don’t think so but I want to be sure.

    I guess this is just registering and prooving this url is mine, I have not now made my blog a wordpress.com blog or some such weird thing?

    Hey muchos appreciatos man,

    Thanks! :-)

    Mark
    Mark recently posted..Rusty Moore of Fitness Black Book & Visual Impact Muscle Building: A Fitness Blogger with a DifferenceMy Profile

  44. Kelvin Wealth
    April 9, 2012 | 2:46 am

    Thanks for sharing this… It has really cleared some thoughts off my head about building trust among my readers…
    Kelvin Wealth recently posted..10 Reasons Why You Should Be Your Own Boss and Take Control of Your LifeMy Profile

  45. [...] is a post I wrote to help struggling bloggers get their content back on [...]

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