In the 1999 movie (holy crap, was it really that long ago?) The Matrix, Neo is presented with a choice of pills to swallow: red vs. blue. Morpheus tells him:
You take the blue pill — the story ends, you wake up in your bed and believe whatever you want to believe. You take the red pill — you stay in Wonderland and I show you how deep the rabbit-hole goes.
You are Neo and I’m Morpheus. You’re about to create a blog in order to market your business. The blue pill is typical blogging advice infesting the rest of the interwebs. The red pill is Wonderland.
Business blogging.
Business blogging isn’t pro-blogging. I know, I know, I’ve said this before. I’m going to keep saying it because it needs to be said. I’ll be the lone voice crying out in the wilderness (with prophet-like beard to match).
You may not realize how deep this rabbit hole goes. If you were writing a “normal” blog or a “monetized” blog (every time you use the word monetized, by the way, you should know God kills a kitten… by clubbing it with a baby seal) and wanted to create a list of “blogging best practices” you’d have something like this:
- Engage the audience.
- Encourage subscribers.
- Promote your blog in social media.
- Follow common SEO “best practices” (oh, oh, beware those words!).
- Write interesting or useful content (a more worthless and unhelpful directive doesn’t exist).
Let’s take the red pill, shall we? Let’s rip aside the veneer of the Matrix and see the reality of business blogging.
Goals
- The goal of a normal blog is to send people away to advertisers or affiliate sales pages. That’s how pro blogs make their money. The goal is to be popular and make money indirectly.
- The goal of a business blog is to get a sales lead, which leads to the purchase of goods or services. The goal is to acquire customers and make money directly.
Audience Engagement
If there’s one area where there’s overlap between the Matrix and the real world, it’s in audience engagement. The techniques for this will work in almost any context:
- Polarize opinion by reducing and simplifying a debate.
- Ask open-ended questions.
- Don’t tell everything you know so others feel obligated to mention what they know.
Subscribers
A pro blog wants subscribers so they can keep presenting advertising and affiliate links to them. A business blog wants customers, not subscribers. I don’t care how many subscribers Remarkablogger has. I care about how many clients I have and whether or not my business is successful. I don’t want a successful blog for its own sake, I want a successful business. I value my clients much more highly than I value readers who never or never will buy anything from me.
In fact one of my clients will be creating a WordPress-based site but in all likelihood, it will not have a blog on it! Blog consulting indeed…
Promotion
A pro blog or monetized blog (woops, there goes another kitten) basically whores itself out to every imaginable method of promotion because the goal is to build up the size of the audience and have high pageviews so advertising can be sold.
A business blog may not hardly need to be promoted at all. There are cases where the site and the blog act as more of a glorified online “business card” which is visited by a prospect after she is sent your name by a friend. In other words, word-of-mouth referrals are a chief way of getting leads. Normal blogs don’t deal with this at all. The closest thing they have is sharing via social media or forwarding an email, but it’s not the same.
A business owner is not interested in building a popular blog for its own sake, she’s interested in selling her products or services to the right people. What she does to achieve this is not promotion so much as engaging with the right people (her market) in the right ways.
SEO
The differences here are more subtle but even more crucial. It’s important to remember content creates the audience. As a business owner, if you understand what I call the “three P’s” your content will practically write itself:
- People
- Problem
- Product
Content
This is the big one: content. Interesting content. Good content. On a pro blog, good content keeps people coming back for more ad impressions and click-throughs on affiliate links.
On a business blog, good content gets you leads and sales. You can’t even begin to create good content until you know your 3 P’s. Otherwise, you have no idea who you’re really writing for, what they care about or what you could do that’s worth more than money to them. Do clients get referred to you first and then read your blog, or do they find you online, read and then hire you? That makes a difference, too.
One of the biggest differences between a pro blog and an business blog is that a pro blog’s content is designed to solve problems and be useful, while a business blog’s content should raise questions and take a stand.
What You Didn’t Think About
After you take the red pill and live in Wonderland, you have to consider stuff that people plugged into the Matrix never even consider or will never notice:
- Conversion design – what elements on your site’s pages and their arrangement encourages inquiries.
- Secret sales pages – do you know what parts of your site really convince people to work with you? It’s not what you think.
- Product arc – do you have a master product/service timeline that matches up with the duration a customer is with you?
- Productivity and efficiency – when you have a business to run that’s even somewhat successful, you have far less time to do all the things pro bloggers say you should be doing, because you’re busy helping your clients. I actually spend very little time blogging, commenting and being on social media. The majority of my time is spent creating product and working with clients.
Never mind that you’re leaving money on the table and building up an audience that will never buy anything from you!
The One
Yeah, I suppose the Matrix analogy may be a bit worn-out after all this time, but let me make one more comparison. Neo is The One. He’s the dude who is more special than anyone else. He’s set apart from the masses, even in the gritty reality of the people who don’t live plugged into the Matrix.
In reality, few people succeed.
Very few.
Think about that.
You are the One of your world, but only if you don’t do what everyone else is doing. Most people, when given the choice, happily swallow the blue pill. And even the ones who want to know the truth—who take the red pill—are still not at the level of “the One.” That takes something not even a different viewpoint can give you.




My blog at Simplifilm.Com has maybe 5 comments. Total.
HOWEVER it’s succeeding.
Every day we get two people or so asking for a quote.
Every day we get people googling things like “WHo did the catalyst video”
or “reputation changer video production company.”
Every day we get calls.
So while my ego pleads for more comments, do I really give a fuck?
No, no you don’t. And your bank balance would be much more ego-gratifying than approbation, I would think, and I’m not even that greedy.
Brilliant, brilliant post. So brilliant, I want to scrape it and post it over at Compendium
“A business owner is not interested in building a popular blog for its own sake, she’s interested in selling her products or services to the right people. What she does to achieve this is not promotion so much as engaging with the right people (her market) in the right ways.”
I’ve found myself struggling lately with balancing a lot of the “traditional” blog goals with the business-oriented goals here — focus too much on the squishy traditional goals and miss out on impacting the business. Focus too much on solely being a direct sales driver and miss out on creating the brand integrity we want.
I recently took over blogging and social media for my company and am sorting a lot of things out… fortunately, we’ve really hammered out our 3 P’s and it’s become clear how we can create content to address our audiences. And I have a team (a team!) of great people who understand the 3 P’s and *want* to write content for them. It’s going to be a lot of fun once the wheels start turning!
Ken, I’m glad to hear that. Sounds like you guys are doing it right. I’d like to clarify something (not that you misunderstood but I want to be as clear as possible and perhaps I wasn’t in my original post).
Even though I talk about sales in this post, I’m not at all saying that blog posts are direct sales drivers (to use your words). I’m saying that blog posts are lead generators. The sale happens elsewhere: over the phone or on a product page.
While sometimes you can sell directly via a blog post, I favor the “sell without selling” approach: educate, tell stories, take a stand and engage.
That’s a great point and one I’m working on with our folks. We have business goals behind the blog, but one of the purposes of marketing is to remove barriers to the sale. Educating people and giving them great stories (reasons to buy) without pushing product outright is a slightly different frame of mind.
There’s a lot of education and rationalization happens in the buyer’s mind between “Oh, I’ve heard of that company” and “Why yes, I will sign that contract today” that’s easy to miss or forget about.
Yes it’s important to understand the stages of the buying process and where you want to enter into that process (hint: very early!).
Hi, I’m new to your blog within the last week or so, and your information on the two different kinds of blogs turned on a few light bulbs (which is a great thing). I have a question about a point you make here though-”a pro blog’s content is designed to solve problems and be useful, while a
business blog’s content should raise questions and take a stand”. Can’t/Shouldn’t a business blog offer useful content as well? Just these last two post you’ve written I would consider very useful for example. Thanks!
Cheryl, welcome aboard and thanks for the kind words. I’m glad you find the content here useful. If you read carefully, you may notice that while I talk about problems, mistakes and situations, I don’t offer much step-by-step “how to” information. If you can guess why, you understand something very important about business blogging.
Well, that light bulb isn’t quite clicking yet, so I’ll just keep reading
I’m also curious about your opinion on the term “content marketing” and those businesses/sites that teach about that. I think they lean more toward your philosophy as the goal is to help businesses get clients/customers vs. selling affiliate type products.
They do indeed. Content marketing is a great catch-all term for what we’re doing, as distinguished from advertising or direct selling.
Let me give you hint: if I’m looking for people who want to hire me, they don’t want to know how to do something themselves, they want to know that I know how to do it so they know they’re hiring the right person.
Also, I’m building up what my friend Clay Collins calls “desire-based tension.” See here: http://www.marketingshow.com/show/tms_video/how-to-give-away-free-stuff-without-hurting-sales/
How is that tension relieved? By working with me directly, because I’m not going to put all the answers on my blog for free.
”The goal of a normal blog is to send people away to advertisers
or affiliate sales pages. That’s how pro blogs make their money. The
goal is to be popular and make money indirectly.” — I cannot agree more.
Excellent article , thank you for advices in it.
You know what’s funny? It’s that I’ve been asking myself about the conversion goals on my blog via Google Analytics when I encountered this post you’ve written. I should be in the business of ‘business blogging’ and I’ll give your advice my best shot. Thanks!
Awesome, just remember this is a long-term ongoing effort. Good luck!
Thanks!
G’Day Michael,
Well bloody said. I’ve been waiting for someone to say this and I’m glad it was you. You’ve helped me improve my perspective no end. Still gotta find a way to attract more of those small-medium businesses though.
Incidentally, I’m finally getting involved with LinkedIn. As you’ve said all along, this will be a big thing for me I’m sure. I’ve even found some really good training for it. Imagine! Did you happen to catch my guest post on that subject on Gini Dietrich’s blog a couple of weeks ago?
Gotta tell you this. following a comment I’d made on a LinkedIn group, I had an email from a bloke. He mentioned that he’d met me at a conference back in 1984.
Apparently he asked me for advice about setting up his own consultancy. He then proceeded to quote exactly what I’d said to him! He’s now a successful consultant!
LinkedIn is really bringing people “out of the woodwork.”
Make sure you have fun.
Regards
Leon
That is fantastic, Leon, thanks for sharing that. Funny enough, I actually deleted my LinkedIn account. Don’t miss it one bit, either.
Michael, this blog post (and your site in general) has got to be one of the best I’ve seen in a quite a while. I personally know people who have paid thousands of dollars to get advice like this for their business (actually, law firms) but without getting any real advice that helped them.
I just wanted to say thanks to you because this post in specific has made myself think twice about how I am promoting my business online and I think that a change is in order. I will definitely be putting your site in my favorites so that I can come back to use you as a reference!
Thanks again Michael!
I’m glad you find it so useful. What’s interesting to me is that other than highlighting the existence of a problem, I don’t provide any truly specific instruction. That is what my clients get from me.
As blogs are very important in business. Business organisations write blogs about their company and product and also about interest of people. But the need is the content. Content we provide should be informative and unique and meaningful. So by this way many users visits your website for more new information and thus way you will get more traffic. And here is more detailed information for increasing business online. Thank you for sharing with us.
You just regurgitated all the useless wrong-headed information I just refuted utterly in my article.
[...] Selling a product or service does. [...]
It’s true and I like your information. Business blogging is no doubt one of the best online marketing strategy but it has some facts that you share. Thanks.
Excellent news. So my little blog that I don’t update regularly, has only a few comments but gets me a bit of work isn’t a failure after all because my Alexia ranking is non-existent. Cooool…
Thanks verbalising something that I’ve not been able to put my finger on For ages.
The Alexa ranking for most sites is non-existent.
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Hi Michael
I keep reading you SEO guideline with the 3 p’s.
I get the point of people ~ network, links ect.
I get the point of product ~ branding ect.
But what’s the point with problem? You mean facing and knowing the problems so you can fix them or?
Thanks
I mean you have to understand your customers’ problems so you can offer them the right solution. Most people come up with a product first and just assume everyone will want it and that’s just not the case. Better to understand what is needed and create something to meet that need.
Michael Martine recently posted..How to Record Video and Manage Media Collections for Your Screencast