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Bloggers – 3 Ways Your Readers Know You’re Sweating Behind Your Sales Copy

This is a guest post by Amy Harrison.

sweatingTo be a  true bitchin’ business owner, you know you’re going to have to write copy that sells what you do. It’s like egg and mayonnaise, pickle and cheese or ketchup and noodles. One has to go with the other (don’t ever have me cook for you).

But just as high school students smell fear on a substitute teacher, your audience can also sense how confident you are when asking for the sale. Being embarrassed, uncomfortable or shy when writing sales copy creates a noticeable shift in tone between your blog and your sales page (sometimes without you realising it).

Whilst your blog content might have the relaxed, wholesome air of sharing ideas in a warm and cosy coffee shop, your sales page can seem like an awkward, seedy transaction near the dumpster behind the coffee shop.

And all the copywriting techniques in the world aren’t going to be worth anything if you’re uncomfortable with the direct approach of promoting your business in this way. You will easily sabotage your own sales copy. This can happen by relying too much on templates that don’t sound like you, or including tell-tale signs that you’re not confident promoting your offer even when you know your readers would love what you have.

But how do you know if your writing demonstrates that you’re “sweating” behind your sales copy? What signals can your customers pick up? And more importantly, what can you do about it?

Here are 3 simple examples:

Problem 1: You Forget How What You Do Impacts Your Customer’s Life

Symptoms your customers can spot:

You miss out major benefits, you don’t list specific selling points and your copy is probably quite short, lacking in oomph and possibly relying on vague hyperbole (think “explosive results” “sky-rocket increase in…” and “amazing and awesome benefits”

Solution:

The solution to this problem means stepping away from your sales page and instead revisiting the transformation that you have on your customer’s life. When you investigate the specific impact and results that you get for your customers, your copy sparkles and has more depth for your target market to get hooked on.

Questions you need to answer to give your copy a confidence boost include:

  • What was your customer suffering with before that is no longer a problem because of you?
  • What can your customer do that she couldn’t do before?
  • What new skills or beliefs does your customer have that he didn’t have before?
  • How long would it have taken for your customer to do what you did for her (if in fact she could do what you do).
  • Why is your customer better off for having you in his life?

Problem 2: You Feel Guilty And Selfish About Taking Money From People

Symptoms your customers can spot:

You price your product way below what you are offering and as a result people think your product is cheap-quality. Or you apologise for the price or come up with elaborate explanations about why it costs what it does for example:

“I know that this product could easily be worth $197, but because this is the first time I’m teaching this course, and I want to make sure you’re happy with it, I’m not going to charge you that, even though I could. For just the cost of a Starbucks, a McDonalds and some hamster food every 3 days you can get this program, which is really worth it when you think about the value in the 856 page eBook with 409 hours of audio materials and so I’m only going to charge you $14 and if you really don’t like it that’s fine, you can have a refund, in fact, have it for free and then if you like it just make a donation…”

Solution:

A lot of this will stem from problem number one: not appreciating the value your product or service has on your customer’s life, but there are also some better techniques that you can use when writing about the price of your product:

  • Focus on the value of the results you give them rather than what it actually is. For example, your customers aren’t paying for a $47 for a 25 page book on SEO (seems expensive), they’re paying $47 to improve their natural search rankings, boost traffic and increase enquiries by 20% (bargain)
  • Compare the price to that of a more expensive service IF it gets similar results. For example, compare an eBook to live training event or one to one coaching on the same subject. Don’t compare an eBook on marketing to someone’s sock budget for the year (currently around $10 for me if you’re wondering)
  • Avoid having a lengthy “run up” to the price or trying to bury it too deeply in your copy so that’s it’s impossible to find. For some sales pages, this will work but if you’re selling to your blogging audience, they probably expect you to be clean and clear when you’re communicating with them.

Problem 3: You Hit Sales Page Overload Because You’ve Seen Similar Sales Pages Do The Same

Symptom:

This can happen if you think you should adopt a different voice for your sales page or if you use sales page templates without really modifying them to reflect your own personal voice and style. It can include:

  • Excessive exclamation marks
  • Phrases you wouldn’t normally use
  • Overzealous fear tactics  highlighting doom, gloom and possibly Rapture 2.0 if they don’t use your product

Solution

To solve this you need to understand that making a sale is no different to the regular conversation you have with your readers on your blog. The sale is simply an extension of that conversation. If you are used to helping your audience, giving them tips, advice and valuable “how-tos” there’s really no different with what you offer in a product, except that it’s premium content available for purchase.

  • You still help people
  • You still solve their problems
  • You still give them great value

If you’re really stuck, the best way to tackle your sales page is to sit down and write about your product or service as though you were writing a balanced review for a friend who your product would be perfect for.

List what’s great about it, even list what might put some people off. Just be honest and don’t worry about selling, worry about giving great information about what’s on offer. As a blogger, it’s probably the best style of sales page you can write for your audience.

And don’t forget, you’re not selling to help yourself, you’re selling to help your readers (because what you’re selling is awesome right?)

About the Author: Amy Harrison is a copywriter for coaches and entrepreneurs. In addition to writing for her clients, she also coaches business owners to smash up their sales copy obstacles and get their offers out there. She recently released an eBook called How To Get Your Sales Page DONE!

Image by Jetportal

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26 Responses to Bloggers – 3 Ways Your Readers Know You’re Sweating Behind Your Sales Copy
  1. Tea Silvestre
    July 8, 2011 | 1:42 am

    Great advice, Amy. Not sure about the ketchup and noodles thing tho (as the Word Chef, I couldn’t resist)…one of the things I also have clients think about is why haven’t your prospective customers been able to solve their problems yet? What’s keeping them from hiring you (or anyone else, for that matter?). When you include those kinds of frustrations, it helps your reader understand that YOU understand them. So they’ll connect with you and what you’re saying on a deeper level.

    • Amy Harrison
      July 8, 2011 | 10:25 am

      Hey Tea, thanks for your comment! Yes, I have strange (lazy) cooking habits for sure. :-)

      You’re bang on about why they haven’t been able to solve their problems as a key selling point. It’s a great way to build up to the “until now…” point when you introduce your service.

      Like you say, makes a big difference in them wanting to choose YOU. :-)

    • Michael Martine
      July 8, 2011 | 11:34 am

      Great point, Tea. The trick is do that in a way that doesn’t accidentally
      show a lack of confidence, and avoiding that is what Amy’s shown how to do
      so well, here.

  2. Deepak Sharma
    July 8, 2011 | 4:53 pm

    I think many sales trainer teach people to simply copy.  Many of them suggest you don’t have time to come up with your own unique approach.  Common suggestion is to simply copy what others are doing and find your own way down the road.

    I am 50/50 on this.  In some cases, that might be OK but in others you have to start fresh.

    • Michael Martine
      July 8, 2011 | 7:17 pm

      Copying without knowing why something works or applying it to a different
      audience is suicide. Stealing something entirely and making it your own is
      the way to go. That’s why Picasso said “great artists steal.”

  3. Jane | Find All Answers
    July 9, 2011 | 3:51 am

    Hmm… that’s perfect advice for me at the perfect time. I am currently writing one for my ebook I am planning to release soon.

    It can be quite challenging to write one, the first one, when all I am used to writing is blog posts and comments LOL (and of course, an ebook). Let me face it.

    Great advice!

    • Petter
      July 10, 2011 | 6:27 am

      Always make sure you have a few friends that will look it over. It’s easy to not see grammar mistakes when you’ve worked on a text for long :-)

    • Amy Harrison
      July 12, 2011 | 6:46 pm

      Hey Jane – good luck writing that first sales page and congrats on
      getting your eBook out there! The first sales page is always
      challenging, but as a blogger you’ll know how to get people’s attention
      and keep them reading which  are 2 of the most important parts of
      writing good copy. Go rock it :-)

  4. Grandma Mary
    July 10, 2011 | 9:35 pm

    I love this post!  And I love both of you!  And I love using exclamations points!  So these tips are great reminders for me and my sales copy.  Thanks so much :)

    • Michael Martine
      July 12, 2011 | 1:44 am

      Exclamation! Points! Are! Fun! :) Thanks and you’re welcome. :)

    • Amy Harrison
      July 12, 2011 | 6:47 pm

      Big love all round! Thanks for stopping by Grandma :-)

  5. Jackie Bernardi
    July 14, 2011 | 1:50 am

    Michael,

    Excellent post! Problem #1 should be every non-brick&mortar’s mantra.  Thank you for an elegant reminder that what many of us do may be a virtual interface, but has truly human affect.

    There is power in them ‘thar words.

    • Michael Martine
      July 14, 2011 | 7:34 pm

      All I can take credit for is giving Amy a guest spot. We constantly need to
      be reminded about the “Soylent Green” rule when it comes to the internet:
      it’s people.

  6. Anonymous
    July 17, 2011 | 6:28 pm

    It took me time to get over the thought of tacky overselling. It turns out I was underselling by a large margin and my competitors didn’t have that problem. There is a happy medium here.

    • Michael Martine
      July 17, 2011 | 8:29 pm

      There absolutely is and if anything most people are way underselling. More
      importantly, you have to let go of what you think “selling” even means
      (because you’re bringing a lot of incorrect baggage to the term) or you’ll
      never get anywhere.

    • Amy Harrison
      August 15, 2011 | 10:12 am

      A lot of people I work with have a real struggle to “sell” what they do but when you go through the process of the value you add to people’s lives it can really help that mindshift so you can see how much you’re “helping” rather than selling.

  7. John Adams
    July 20, 2011 | 12:42 pm

    Very informative and helpful post, please keep up the good work.

  8. John Adams
    July 20, 2011 | 12:42 pm

    Very informative and helpful post, please keep up the good work.

  9. Cars Guru
    July 25, 2011 | 6:25 pm

    Ya this is the post for which i am looking for.Really nice post.It will help me a lot..Your are doing a great job webmaster.Thanx again…..

  10. Geri deGruy
    July 26, 2011 | 3:48 am

    i like this article a lot.  i have trouble relating it to my work which is creating and selling art.  especially in a tight economy, art is often considered a luxury.  i believe art can allay peoples’ suffering and help them in their lives in other ways, but i haven’t seen the way to say this in my site or blog. ditto on the value.  Art is more of an intangible than a product with a set purpose. value is relative.  ideas? how does an artist meet the needs of her readership? and show the benefits of her artwork?

    • Amy Harrison
      August 15, 2011 | 10:15 am

      Hi Geri! I think your first step is to get clear on who it is you are selling to, because people are definitely still buying luxury items even in a tight economy. When you can zero in on who your ideal customer is and why they buy art, you can answer the question of what kind of content will connect with them more easily.

      • Michael Martine
        August 15, 2011 | 9:50 pm

        This is true. There is ALWAYS a market for the high-end.

  11. [...] The Banjo Maker Aug 12, 2011 0 Comments Digg DiggThis is a guest post by Amy Harrison, whose previous article here was very well-received so I’m pleased to have her here for you [...]

  12. Amy Harrison
    September 1, 2011 | 9:48 am

    Just want to say that since I changed my Disqus account all my comments
    have been turned to “Guest” with an anonymous face on here – didn’t want
    you to think I wasn’t getting involved and having some grey faced
    avatar swan in instead! :-)

  13. Pete Thiessen
    January 8, 2012 | 2:34 pm

    What I always try to remember is the golden rule, “do unto others….” In my experience, I have learned that one cannot fool the potential customer. They can see very quickly if you are not yourself and pushing too hard to make the sale.

  14. Mr. Jones
    February 21, 2012 | 10:48 am

    thanks for your comments on pricing in problem 2. that is something i often resonate with! turning cost into future value seems to be the key in changing my thoughts on this subject.

    but i do have to say… noodles and ketchup! what on earth is wrong with you!! :)
    Mr. Jones recently posted..Strength Training Equipment- York Workout TowerMy Profile

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