
I’m Holly, I run a copywriting company, and I make money by not blogging about copywriting.
I didn’t start out this way, of course. Cottage Copy is a month old, and about the only thing I knew about business online then was that you needed a blog on your website. I’d read all the sites about SEO and advertising and blogging, and had them memorized. I knew what I had to do. So, I promptly sat down, and created a week long series of posts about copywriting. I was all excited. I wrote posts about ghostblogging, website copy, and all kinds of other things that were relevant to my audience. I wanted to teach them about writing: after all, the blogs and the articles all said to be informational. I announced my series on my blog, like everyone said.
And then, nothing happened.
Now, this isn’t unusual for a starter blog, and my research had told me that too. So I didn’t worry too much. I accepted it, and moved on… until one Really Bad Day, when the stress all finally caught up with me. It was one of those days that you just want to crawl into a hole in the ground and ignore the fact that other people exist. In response, I did what every writer does naturally: I wrote a blog. I didn’t even mean to publish it: I just felt the urge to get it out somewhere, and my netbook was handy.
I’m not sure what convinced me to hit publish on that post, but something in me said it was an okay thing to do — that it was acceptable to be myself on the internet, because damn it, it was my blog space. I did the usual thing: posted the link on Twitter, and went to get some coffee and try and drag myself back to reality. And then, that wonderful thing that can happen on the internet happened. Some people read my blog. Then they linked it to other people. One of these people happened to be Havi Brooks, who linked to it on Twitter. Thirty-three comments, two hundred site visits, and ten paying clients later, a miracle had happened: my business was real, and in the black.
Now, being a rather dense person, I tried to go back to writing about copywriting. After all, that was my product, I needed to tell people about it. Again, no response. As an experiment, I tried another personal post: this time, about what drives a writer to quit her job and start a business with no backup plan. Comments galore, more clients. And slowly, as I heard more feedback, and dealt with more clients, I began to understand it. “I love you, you’re so real.”, they said. Or, “I hired you because I know you from your blog and I know I like you.” In some ways, it was baffling. It wasn’t my copywriting skills at all, it was me. That felt a little freaky and uncomfortable for awhile. Some days it still does.
There are so many businesses on the internet these days that it’s hard to be unique. Because the barrier to entry is so low, anyone can start doing what you do, and clients and consumers are starting to care more about who you are. Personality can be what gets you the job, especially in a service business. Now, I’m not saying that you shouldn’t ever blog about your business. After all, how are your readers going to know that you’re good at it without you sharing some knowledge? But I will say, from my dramatic and accidental blog experiment, that the best way to make money is ultimately by being yourself. And a blog is a best tool out there for that. It’s not the easiest lesson to learn, and it’s a much scarier route than blogging about your business, because it’s personal. When people comment and hate your blog, it feels like they really hate you, not just what you do — but in the end, it’s worth it. Letting a client know who you really are, deep down, can be the most honest way to make money and build a business.
Holly Jackson runs Cottage Copy, a copywriting and consulting firm specializing in handcrafters. She can be reached at holly@cottagecopy.com.




“Be Yourself. Everyone else is already taken.” is a quote by Oscar Wilde. I'm sure you didn't mean to make it look like you were attributing it to remarkablogger, and being a writer, I'm sure you'd want to give credit where it's due, especially to another writer.
That's right, I didn't mean to make it look like I invented that phrase. My
logo appears on every image which accompanies a post. I had no idea who
originally said it, it was just one of those phrases which have become so
common, that I used it without even thinking about who said it. Thanks for
letting us know the source.
Maybe you could slightly change the phrase to: “Help yourself. Everyone else has already taken” ? You won't have to give me credit for that…Thank you!
Oh, I'm not changing anything.
Thanks Holly,
Very inspiring. I started my blog yesterday (5fingersblog.com) and until now was a bit lost as to the direction I want to take it. I could talk all about what I do as and illustrator but with so many doing the same is it really that unique? You answered my question. I am a father of three trying to juggle a design and illustration business (5 Fingers Creative) and fatherhood. With all it's ups and downs I really thing there is an opportunity to tell a story people will want to read. Thanks for the direction and I wish you luck.
Tim Read
Professional Doodler
5 Fingers Creative
5fingersblog.com
If you're not writing as yourself, then who are you writing as? This is a common complaint against ghost bloggers in corporate environments.
Unrelated, Michael: You may want to either 1) change future guest posts to include “guest post” in the title and/or make it more defined in the bylines for it wasn't until I got to the very end that I realized this was a guest post.
Ghostwriting has its place, but that place isn't a one-person business.
But you're
Thanks for the thoughts about setting off guest posts. So the first line
where she says “My name Holly” didn't clue you in, hmm?
right, it could use a lil' sump'n' at the beginning.
I don't read every word, so, no, I didn't grasp the first sentence. I thought you were writing about her, not that she was writing. Look at how Twitip.com does it, or Mashable, or such. Something up top.
Yeah, I think I may even have created a CSS class for such a thing, but I've
forgotten what it was.
I'd never really thought about this until you mentioned it. My posts of informational advice written in the third person, don't get anywhere near as many retweets as the personal posts.
Lesson learnt. Write more personal posts…
That was a great story Holly, thank you for sharing. I've been experimenting with opening up and really writing as myself more. It's interesting to balance both sides of the blog… both usefulness about your business and getting-to-know-you-ness so people can connect.
“Be Yourself, Everyone Else is Already Taken: Transform Your Life with the Power of Authenticity” – Also a book written by Mike Robbins
Michael,
You're crushing IT. Thank you.
Jimmy, thanks, buddy! Always a pleasure when you stop by.
The #1 Mistake most business owners make in their marketing is being boring. You have to give good information to get people to your business or website but keeping them entertained is how you keep them coming back. The other thing that I feel is HUGELY important when publishing on your blog is making your content conversational. You have to write like you’re sitting there having a conversation with that person….Just my 2 cents.
Good point. Can we dig a little deeper, though? Isn't “boring” a symptom,
rather than a cause?
Well I think its up to the business owner to find ways not to be boring. For example, Blend tec, http://www.blendtec.com/willitblend/ has taken a common house hold item like the blender ( Not sure if it gets anymore boring than this, do you?) and makes his business fun and interesting by showing crazy videos of him blending everything under the sun, make sense?
Look, I'm not saying it's easy I'm saying you need to figure out ways to go about it.
Thanks for the great example of an important principle — I love that the new technologies involving social media are actually bringing us full circle back to some basic business and personal values from past generations: be yourself, be authentic, give value, and help others.
This is exactly what i needed to read today – I pretty much already tweet as myself, i get teased from co-workers about never tweeting about real estate, mostly food.
But sometimes when i browse other RE blogs i second guess my style and start to worry that i don’t post enough bout stats, and numbers and ect.. ect…
Thanks, for this, feel validated & inspired – right on!
[...] guest post on Remarkablogger encourages corporate bloggers to blog as themselves rather than their brand. It is so important all of us to remember, people are much more likely to [...]
This is exactly what i needed to read today – I pretty much already tweet as myself, i get teased from co-workers about never tweeting about real estate, mostly food.
But sometimes when i browse other RE blogs i second guess my style and start to worry that i don't post enough bout stats, and numbers and ect.. ect…
Thanks, for this, feel validated & inspired – right on!
Nanette, you're building real relationships with people and you're standing
out from the crowd. You're building trust by being a real person, and that
makes you the agent most likely to win the business. Just make sure you've
got LOCAL followers!
[...] there was Friday, and Michael Martine! Let me tell you guys, there is no more surreal feeling than staring at your name on Michael [...]
Michael and Holly,
The advice to blog as yourself and put yourself, your knowledge and your experiences into each and every post are vitally important to be successful. Being REAL, putting YOU 'out there' builds trust and relationship – which often leads to clients.
Anyone can pick up a newspaper, book or magazine (or read a blog post) to get information on the particular subject they're interested in – then they may go and buy the product or hire the person to do the job, whatever the case may be. It's often boring and “matter of fact”, but not exciting at all.
What sets US apart is how we write on the subject our audience or business client is interested in, how we make it interesting and exciting for them to learn more or to take the next step to buy what we're offering. From US, versus the other guy.
Including the real YOU in each post, where potential clients feel they 'know' you can make all the difference in the world in determining if they choose you, or the next person.
Being me in my blog posts has made ALL the difference, especially financially speaking, and anyone starting or building a blog for business or other reasons has to figure out that being YOU is what sets you apart from the rest.
Why should they choose YOU versus… say….ME?
Lin, thanks for backing up Holly's story with your own. We see this all
around us, now, with people like Naomi Dunford, Johnny B. Truant, and Clay
Collins (to name only a few). There is more to these folks' success than
blazing personalities, but the “personality factor” is a critical
ingredient. As you say, it makes all the difference in the world.
Personality is positioning. It's a differentiator. And that becomes the
deciding factor when all else is weighed in the mind of a buyer.
This article really got me thinking about whether I should be using a different blogging style at my copywriting/content marketing biz blog – http://www.leadingwithcontent.com/blog
Yet, my audience is corporate market managers instead of small business folks and handcrafters. Would they really come to my blog looking for me, versus looking for the intersection of information that I'm attempting to provide?
It's also not the style I would expect them to want me to write in for their own materials. Is it better to show I can do what they want (yes, I know I can/need to put up a portfolio) or to be conversational and personality driven?
I'm not really expecting answers here, but I'm glad for the inspiration to think about the question.
P.S. Thanks to Candy (http://www.twitter.com/candysbytes) for reminding me I should have commented/asked the question here too instead of just tweeting it.
I'll respond here, since I can maybe shed some more light on this. I run a copywriting business aimed at very small businesses. I'm also known as more of a specialist: I work with tons of artists, handcraft sellers, etc. Now, I do more 'corporate' writing as well, but it's a smaller subset of my business.
Part of the reason I think I've gotten such a great response on the blog is because I market to smaller places. Small businesses can be really anxious about spending money on things like copywriting, and part of the reason I'm attractive is that I'm really low key and down to earth. I'm the non-scary answer to copywriting.
That said, my blog has generated some corporate clients too, so I'm not sure I have a real definitive answer here. But my instinct is to say, if you're writing for corporate clients, you still want to have a pretty healthy dose of personality. Now, I don't think you should be Naomi Dunford, because as much as I love her, she can be pretty intimidating if you're 'corporate'. But there's no harm in letting people know who you are; it may just be the thing that gets you the job.
That's roughly why I started blogging also, and it stands on my nerves to post sponsored posts.
Do you have any suggestions for how to best manage the personal/professional balance in your blog posts?
My thought on this is that there are not personal posts and professional
posts, but rather: personal stories that make for great lessons. You don't
write about something that's purely personal, you write about something
personal because it illustrates an important point. Not to say it's an
all-or-nothing proposition, but it seems the best posts are the ones that
use a personal story to teach or be an example.
Fantastic answer. Thank you!
Holly: Good job! Nice website too.
@remarkablogger: Thanks for sharing Holly with us. Also, thanks for sharing the quote. I think you and Oscar Wilde are both wise men
Glad you liked it, Mike. I make no claims to wisdom, Mr. Wilde can
posthumously take that responsibility.
I'm so glad I read this post. I've been debating on whether or not to be totally candid and honest with the stories I want to post on my blog. We've all got our good and bad sides right, and the more people know you're not a robot, the more they can relate. Now, if I could just figure out what it is I'm selling….
[...] it personal. I figured that I’d never be in this position again, and so I needed to go for broke. My piece made it, and my business grew by leaps and bounds as a [...]
That's awesome. I can't even tell you how much my business (and life) have changed when I started just going full-out me on my blog.
Interestingly, I didn't start there … I found my voice on twitter. For some reason, 140 characters that just fly by on the stream were easier for me to get over at first. And I got feedback & followers … and then finally realized (duh) that I should use that same voice on my blog.
But I wasn't able to yet, had to let go of lawyer-talk … so I spent about 6 months not writing anything (June to Nov) and did my blog purely through video.
Now I do a mix of writing & video, and a mix of almost completely personal, behind the scenes business, and then a bit of business related posts … but they *always* tell a story.
And that's huge. Even when I'm writing a “10 tips for” kind of post, I tell a story (which demonstrates personality, is more interesting to read, etc.).
Elizabeth, you are absolutely KILLING it. Your blog is a must-visit. When we
met at BlogWorld, I hardly knew who you were, but now that I've been reading
your stuff and seeing what you're up to, I'm really glad we did meet.
Looking forward to whenever the next time is, too. SXSW, maybe.
Thank you.
And, *I* didn't know who I was when I was at BlogWorld.
And, yes, SXSW, 4sure.
I'm just going to add a big “right the fuck on” to this discussion. It's strange… I thought I was kind of inventing this strategy (if it were a strategy) of writing about nothing in order to sell something, but that was just because I don't pay attention to what other people are doing.
The strange thing is that you have to fight to keep doing it. I got a lot of attention lately via Copyblogger and the Third Tribe, and with the new attention, I found myself thinking about the first thing those new people would see, and thinking that it should be profound.
It's hard to realize that no, I should write about farting if the urge strikes me.
Now I feel bad that I didn't say the word “awesometastic” or use a hashtag in my comment above.
I totally get that “I need to be profound” thing, and then I can't write. So then I write a post about how I can't write. And people think that's profound. #peopleareweird
Elizabeth & Johnny: here is something I noticed a long time ago when studying literature and learning how to write: The more personal you get, the more universal it is.
holy crap that's awesome. #thatisall
Holly and Michael,
Thanks so much for writing/posting this. I love that you've already had so much success by being you. I think you are brave since a lot of people struggle to do just that. They think they have to be like so and so, or be a professional voice, or whatever silliness we tell ourselves. But all we really have to do is just fully show up and be ourselves – that is so friggin' cool.
Best, Wendy
That's awesome. I can't even tell you how much my business (and life) have changed when I started just going full-out me on my blog.
Interestingly, I didn't start there … I found my voice on twitter. For some reason, 140 characters that just fly by on the stream were easier for me to get over at first. And I got feedback & followers … and then finally realized (duh) that I should use that same voice on my blog.
But I wasn't able to yet, had to let go of lawyer-talk … so I spent about 6 months not writing anything (June to Nov) and did my blog purely through video.
Now I do a mix of writing & video, and a mix of almost completely personal, behind the scenes business, and then a bit of business related posts … but they *always* tell a story.
And that's huge. Even when I'm writing a “10 tips for” kind of post, I tell a story (which demonstrates personality, is more interesting to read, etc.).
Elizabeth, you are absolutely KILLING it. Your blog is a must-visit. When we
met at BlogWorld, I hardly knew who you were, but now that I've been reading
your stuff and seeing what you're up to, I'm really glad we did meet.
Looking forward to whenever the next time is, too. SXSW, maybe.
I'm just going to add a big “right the fuck on” to this discussion. It's strange… I thought I was kind of inventing this strategy (if it were a strategy) of writing about nothing in order to sell something, but that was just because I don't pay attention to what other people are doing.
The strange thing is that you have to fight to keep doing it. I got a lot of attention lately via Copyblogger and the Third Tribe, and with the new attention, I found myself thinking about the first thing those new people would see, and thinking that it should be profound.
It's hard to realize that no, I should write about farting if the urge strikes me.
Now I feel bad that I didn't say the word “awesometastic” or use a hashtag in my comment above.
I totally get that “I need to be profound” thing, and then I can't write. So then I write a post about how I can't write. And people think that's profound. #peopleareweird
Thank you.
And, *I* didn't know who I was when I was at BlogWorld.
And, yes, SXSW, 4sure.
Holly and Michael,
Thanks so much for writing/posting this. I love that you've already had so much success by being you. I think you are brave since a lot of people struggle to do just that. They think they have to be like so and so, or be a professional voice, or whatever silliness we tell ourselves. But all we really have to do is just fully show up and be ourselves – that is so friggin' cool.
Best, Wendy
Elizabeth & Johnny: here is something I noticed a long time ago when studying literature and learning how to write: The more personal you get, the more universal it is.
holy crap that's awesome. #thatisall
[...] they like you: they like the way you explain things, the way you write. This is why you should be as personal as you feel you can be on your blog and inject as much personality as you can into your writing. So, even though they could get this [...]