The Hello Bar is a simple web toolbar that engages users and communicates a call to action.

What Public Relations 1.0 Teaches Us about Business Blogging

Guest Blogger Week continues here on Remarkablogger, with Lidija aka Lid of BlogWell.

Good marketing, regardless of the vehicle that is used to push it out, is all about effective communications.

One of my favorite books is Ogilvy on Advertising (1983) by David Ogilvy. In it, he points out that in 1983 he was still using many of the same techniques he used in 1963, even though the world had undergone a major change – television.

Today, we can add Internet as the second major media change. Although we’ve moved forward another 25 years, the fundamental principles still apply today; getting your message out is only half of it, it also must be understood.

In this post, I’ll take three of Ogilvy’s copywriting principles, headlines, images and copy, and show you how to apply them to your business blog.

Headlines:

“On the average, five times as many people read the headlines as read the body copy. It follows that unless your headline sells your product, you have wasted 90 per cent of your money.”

Unless your headline catches the attention of your readers, you’ve wasted 90 per cent of your time writing the text – readers won’t get to see it. Spend some time crafting the perfect heading if you want readers to continue.

Promise your readers a benefit

Grab a magazine (any popular magazine in your niche), and count the number of times the headline offers a benefit of some type. Does your product or service offer your readers more time to spend with their kids? Does it offer a better way to save money? Does it help them determine the best retirement plan? What about helping them lose weight?

Every business offers something; if yours doesn’t you should be rethinking your business strategy. Offer your readers something that will benefit them.

Teach

Regardless of whether you are showing your readers how to use a product better, or showing them a new way to use an old product, make sure you include it in your headline. Remember, show, don’t tell. ‘How to’ and ‘what is’ types of posts are the most effective.

From .net magazine December 2007:

  • Create a Flash site that plays MP3s
  • Spell check your site with PHP
  • Secure your site
  • The hottest Firefox dev tools

Offer News

News sells. Take a look at Reuters, Associated Press, CNN, ABC. If you have news to share, don’t make readers wait until the blog post, tell them about it up front and center in your headline. Released a new product or service? Share it with your readers. Found a soap that stops your 8yo from breaking out in a rash? Share it with your readers. Developed a new addon for Twitter? Let your readers know about it quickly by writing a great headline.

Know Your Demographic

If your brand or product is tailored to a specific group of people, include a couple of words in your headline to grab their attention, like 25 year olds, marketers, moms, developers.

Be Specific

While many people advocate writing tricky headlines – double meanings, play on words, etc – try to avoid them in business blogging. You are competing with millions of other bloggers, and readers want information quickly. If they have to try and work out what the headline is, or what it is supposed to mean, they’re more likely to go elsewhere.

Avoid Blind Headlines

Headlines that don’t say what the product/brand or benefit is, are labeled blind. By using your brand name in your headline, you are also pointing it out to the search engines, and this is important if you want to rank well. Search folk call these key words.

Images

“A picture, they say, can be worth a thousand words”

Use of imagery is extremely important – if the picture is remarkable. What was true 25 years ago, still applies today:

  • Don’t use images for the sake of having an image
  • The best images are those which pique curiosity
  • If you have before and after shots, always use the after
  • Images of most interest to readers – babies, animals, sex
  • When the copy is aimed at women, use a picture of a woman. When the copy is aimed at men, use a picture of a man – or – a sexy woman

Copy

“Nobody reads body copy. True of False? It depends on two things. First, on how many people are interested in the kind of product you are advertising; a lot of women will read copy about food products, but few will read copy about cigars. Second, on how many people have been enticed into your ad by your illustration and headline.”

If you have written an attention grabbing headline, and used images that pique curiosity, you should be fairly safe in expecting your visitor to continue reading. Don’t get complacent though, now you need to lead your visitor through your copy in a formulaic fashion, enticing, encouraging and holding their hand through to the end.

Write to each individual reader

When someone visits your business blog, they usually come on their own. They read alone. Present your copy as a personal letter to that one person, not as a speech written for a fully packed conference room. You are one human being writing to another, the second person is singular.

Interest your readers, don’t bore them

Keep the word brevity in mind when you write. Keep sentences and paragraphs short, use subheadings and remove any difficult words. Ogilvy, when writing the Dove campaign, wrote that Dove made soap “obsolete,” only to discover that the majority of housewives (his target audience) did not know what the word meant. He changed it to “old-fashioned.” How many people will know what ineffable, abstemious, or unciform mean without the help of a dictionary?

Avoid bragging or boasting

If you have a great product that you want to present to the world, avoid superlatives like “This is the best cell phone in the United States,” no one will believe you. Instead, show you readers how great it is by comparing functionality, practicality, usability. Make it more credible by including a testimonial; readers trust their fellow readers more.

Include prices

If you are selling a product or service, provide the price. How many times have you seen a great product – ring, laptop, movie camera – but try as you might you can’t find the price? Most people walk away rather than ask. It’s the same on the Web. If the price of a product or service is not easily found, people tend to go elsewhere. Take a look at Remarkablogger’s Blog Consulting page and you’ll find a perfect example of how it’s done; Michael lists his services and prices in an easy to understand manner.

Copywriting can be learned, but, it does take time. Start by looking at other business blogs and emulating the most successful. Look for inspiration from your biggest competitor – you know, the one with the huge budget, and a great advertising/PR/marketing firm on call, and then do as they do – until you know how to do it better.

If you want more Web strategy ideas, take a look at BlogWell, or better yet, grab the BlogWell feed.

Did you enjoy this article?

Don't miss the next one! Get on the list. You'll also get my free report on the 10 Tragic Blogging Mistakes you may be making.

21 Responses to What Public Relations 1.0 Teaches Us about Business Blogging
  1. Dave Navarro
    April 4, 2008 | 8:34 pm

    This reminds me of a common comment about Digg … often FAR more people click the Digg button on an article without even reading it. I know I have, but only when I already am familiar with the article’s content and want to push it upward.

    Ah, the power of headlines ….

  2. @CoachDeb
    April 4, 2008 | 8:37 pm

    Brevity is key – perhaps the creators of Twitter read “Ogilvy on Advertising” when they decided that tweets must be less than 140 characters.

    Hmmm… perhaps more bloggers should keep that in mind – and more people would read their blogs more regularly.

    So many bloggers think they need to write “the perfect post” when all that does – is leave no room for people to add their contribution to the subject.

    just my $0.02 on the subject
    something 2 think about

    @CoachDeb

  3. Brett Legree
    April 4, 2008 | 8:43 pm

    This is a very well written, very informative post today. Thank you for a lot of great ideas!

  4. Melissa Donovan
    April 4, 2008 | 8:49 pm

    Two things stand out for me: 1) Include prices, and 2) Emulate your biggest competitor.

    It’s true, if I can’t find the price, I just drop it and walk away — in the store or online.

  5. Michael Martine, Blog Consultant
    April 4, 2008 | 8:54 pm

    I really liked the idea of headlines “teaching”. Thanks for such a great post, Lid! :)

  6. Eric
    April 4, 2008 | 9:02 pm

    News sells? This paragraph gave me one of those “aha” moments. Reflecting on my headlines, I realized that they’re kind of stale and in line with the standard in my niche. Maybe it’s time to start mixing things up a bit?

  7. GeekMommy
    April 4, 2008 | 9:30 pm

    I find it interesting that in 2 days I’ve read 2 posts on effective blogging – one that says “don’t have pictures for pictures sake” and one that says “a picture with a post draws our attention” – so who to follow?

    Chris Brogan?
    or someone who tells me to “use a picture of a sexy woman” if trying to attract men’s attention.

    I think there’s a lot of merit here – but honestly, that was just outright stoneage.
    I’m not more likely as a woman to read an article or buy a product because the picture has a woman rather than a man or no people in it at all.

  8. Michael Martine, Blog Consultant
    April 4, 2008 | 9:42 pm

    @ GeekMommy – A picture does draw our attention. That is not contradictory to the idea that the picture itself have something to do with the article. Personally, I like pictures that illustrate a point in the article in a metaphorical way that makes people have to think about the connection a little bit (hard to pull off, but worth it when I can do it).

    Stone-age? Yes, definitely. Still true where most people are concerned? Yup.

    Thanks so much for sharing your point of view! I love comments like yours–a little challenging. :)

  9. Michael Martine, Blog Consultant
    April 4, 2008 | 9:43 pm

    @ Eric – Mixing things up a bit is nearly always a good thing.

  10. Michael Martine, Blog Consultant
    April 4, 2008 | 9:45 pm

    @ Coach Deb – I agree. If people leave comments like “I have nothing else to say” you overshot the mark. Leave spaces for people to jump in. Be deliberately incomplete. It feels wrong when you do it, but it’s oh-so-right in the final outcome!

  11. @CoachDeb
    April 5, 2008 | 12:54 am

    OMG – LLOL Michael Martine re:

    “Be deliberately incomplete. It feels wrong when you do it, but it’s oh-so-right in the final outcome!”

    as for @GeekMommy’s comment to @ChrisBrogan – u may call it “stone ages” but statistics tell us that men ARE motivated by images. HIGHLY motivated is an understatement.

    We can pretend that we’ve all evolved beyond the superficial and look beyond “mere looks” but – the saying “A picture is worth a 1,000 words” is priceless & timeless.

    Our parents don’t feed us with the adage: “Don’t judge a book by its cover” because we naturally DON’T judge based on looks – it’s b/c we naturally DO.

    We can’t help it. Try as we might. It’s just part of being human. Like it or not. Enraged or not. It’s just the facts.

    PS: Lil Secret I share from my vault:

    Both men AND women have statistically CLICKED (and BOUGHT) more products that have a picture of someone SMILING next to it, than the SAME product withOUT a picture of someone smiling.

    Bottom line?
    Shiny, happy people make US smile, and when we smile – we’re happy. And when we’re happy – we BUY!

    It’s as simple as that.
    Like it or not.

  12. James- Men with Pens
    April 5, 2008 | 5:15 am

    Every so often, we post racy pics with our content. These posts consistently outperform all other posts we have on site, no matter what the topic or subject. Consistently.

    However, we also use racy pics very sparingly and in tasteful ways. I think. I hope. They’re tasteful to me…

  13. Mike van Zandwijk
    April 5, 2008 | 6:21 am

    Excellent sum-up which taught me at least 1 new and important lesson: include prices

    (as @Melissa points out perfectly what happens if one doesn’t – drop it and walk away)

    Nice break down of Goodbye vs Good Buy”

    @Michael – as for “Be deliberately incomplete”, loving it and though agreed, I find that hard to do; any plans for a follow-up on balancing what to reveal (and when) with what to leave open?

  14. Michael Martine, Blog Consultant
    April 5, 2008 | 9:27 am

    @ Mike – There weren’t, until you suggested it! :) Now the idea has been posted to a draft. Can’t say when, but at some point soon it will be a post. I am not the only one who has said this, but I can imagine it would be a difficult topic to search for. I know Lorrelle has written about it.

  15. Michael Martine, Blog Consultant
    April 5, 2008 | 9:30 am

    @ James – As a man who is attuned to sexism in its various forms (can we please have a commercial where men/fathers aren’t stupid?), I can say you guys do it right. In fact, I think you’re due for another one soon! :)

    PS: I don’t mean you do sexism right, I mean… well, you know what I mean.

  16. James- Men with Pens
    April 5, 2008 | 9:44 am

    @ Michael – I was actually thinking of that myself.

    The good thing is, we choose racy pics that appeal to both women and men. We’re equal opportunity photo pushers. Even in cases where we’ve portrayed photos of one man or one woman, we’ve made careful selection to ensure that the images are appealing to both genders (in different ways).

    Huh. And you thought choosing a sexy pic was easy. Takes hours, dude. HOURS.

    I love my job.

  17. Scott Frangos
    April 5, 2008 | 11:46 am

    The more things change, the more they stay the same.

  18. Lid
    April 6, 2008 | 3:02 am

    Hi everyone,

    Sorry I haven’t responded earlier, but I’ve spent yesterday and today looking for a new computer (my current has no battery, missing keys, a thrashing hard drive and a crashing software).

    Michael, first, a huge thank you for giving me a chance to appear on Remarkablogger, truly a brilliant opportunity. Thank you, thank you, thank you!

    @ Dave – Absolutely – Me too. The headline doesn’t get me? I’m off.

    @ Coach Deb – I think you’re right – Ogilvy on Advertising was the Twitter bible ;)

    @ Brett – you are most welcome!

    @ Melissa – I’ve done that as well – yet, I’m still surprised to see so many sites with no prices on them…

    @ Michael – my absolute pleasure!

    @ Eric – I LOVE ‘aha’ moments. I seem to have way too many though, starts to make me wonder if I really know anything at all ;)

    As for mixing things up – absolutely – go for it. Be bold, be daring, try something new; inject some fun.

    @ GeekMommy

    I love that you’ve said this. I actually agree that it is very stoneage. Problem is, sadly, I’ve also seen it work – and work well.

    Blokes still like to see a cutey – it doesn’t mean the content can be useless, but if the image catches their eye, they’re more likely to at least have a peek at the content…then it’s up to the writer.

    @ Coach Deb

    I want more secrets from your vault :)

    @ James – I think you’ve nailed it – it has to be tasteful – of course a bit of fun is always good too. ;)

    @ Mike – I am rapt that it taught you something. I figure, even if it teaches one person one thing – it is very worthwhile. Thank you for that.

    @ James – forgot to mention this earlier – some advice for you. When you need a cutey for a post, get a woman to choose it for you. She’ll be done in 10 minutes what will take you – oohh – possibly 3 hours ;) – Course, your job wouldn’t be as much fun then…

  19. Coffee Break
    April 6, 2008 | 6:11 pm

    [...] marketing tips from David Ogilvy to the sticky business of blogging.  Read What Public Relations 1.0 Teaches us About Blogging to learn about the optimal use of headlines, images, copy and [...]

  20. [...] week on Lid’s guest post (What Public Relations 1.0 Teaches Us About Business Blogging), Deb mentioned in the comments that we shouldn’t write perfect posts, because that leaves [...]

  21. [...] week on Lid’s guest post (What Public Relations 1.0 Teaches Us About Business Blogging), Deb mentioned in the comments that we shouldn’t write perfect posts, because that leaves [...]

Remarkablogger is powered by Headway

Get Headway Themes

The Headway WordPress theme framework gives you total control over the appearance of your WordPress site without writing any code.

  • Create a color scheme "automatically" based on your header image colors with Headway's Quick Start Wizard
  • Headway's Visual Editor lets you build your site live and watch it happen
  • Everything managed easily via drag & drop
  • Use, create & save your own style sets and templates to easily change the look of your site without code
  • Social media integration and search engine optimization built-in
  • Friendly Headway user community with active forums and outstanding support
  • "Plain English" documentation (including lots of screenshots and videos)
  • Automatic updates
  • 100% GPL-compliant

Headway lets you design your site your way. It's about control, not code.

Check out Headway now to see the full list of features and showcase gallery.

Get Cloud PHP Hosting on CatN