The Hello Bar is a simple web toolbar that engages users and communicates a call to action.

4 Places Where Your Customers Are (Hint: You want to be there, too!)

It’s vitally important to be where your customers are, but how, exactly, do you do that? Here are four actionable suggestions:

1. Forums

forum

Probably the most powerful online method to put yourself in front of your customers and hang out where they hang out is to participate fully in one or two popular forums for your niche. The operative words in that sentence being participate fully. Do not join a forum just to see what you can get out of it or so that you can pepper your signature link all throughout the forum. Put your gloves on, roll up your shirtsleeves, and dive right in. Be a real member, a real participant. Be active and involved. Don’t just respond to topics, but start your own. Be as helpful to other forum members as you can possibly be.

2. News Sites

news site

Many news websites have commenting capabilities similar to blogs, and some have related forums. People who want to keep informed in a field will be reading news at these sites, and that puts you in front of them. In some cases, these sites have and encourage people to become human editors for a topic on the site (like Topix.net).

3. Magazines

magazines

Consider magazines as a strategy for placing yourself in front of your customers. There are several ways to do this. Magazines often have their own websites. That means that they are likely to have their own forums you can join and even (more and more) blogs you can leave comments on. Even if a magazine website doesn’t have a forum or a blog, you can contact its editors and writers, introduce yourself, and simply say hello and add people into your network. You can write letters to the editor where appropriate. And certainly, you can advertise in a magazine.

For those of you who can write well enough, you may even consider writing a magazine article. Best of all, you could be the subject of a magazine article. It’s not as impossible as you might think. Writers are always looking for new and relevant people to interview and write articles about. Contact them and introduce yourself. Make sure you have read some of their articles so you are familiar with them. Tell them you like their work (be sincere, don’t contact someone whose work you don’t like or don’t know) and that you’d like to present yourself as a subject or at least as a resource because what you do is relevant to what they write about.

4. Trade Shows and Conferences

tradeshows

This is a big one, because it involves more than an investment of time. Trade Shows and Conferences cost money to attend. This is where you will do some of your most powerful networking and you will meet tons of new people. If you can speak or have a booth at the show, great! But even if you’re just an attendee, the opportunities are astounding.

The opportunities are even more amazing when you go across industries. Here’s an example: say you’re a graphic designer and you have a blog. Sure, it’s great to go to a graphic design conference, but you may not get a lot of new freelance work that way. What if you went to a conference in a completely unrelated industry, like home appliances and furnishings? Don’t people in that business need graphic designers? They sure do! And here you are, one of the few people not directly in the industry, handing out a pile of business cards sporting your URL and phone number.

The World Will Not Beat a Path to Your Door

There’s an old saying: build a better mousetrap, and the world will beat a path to your door. We know that’s not true. The world will not beat a path to your door. You go to the world. You need to be where the people are who have a mouse problem.

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14 Responses to 4 Places Where Your Customers Are (Hint: You want to be there, too!)
  1. Chrisitne O'Kelly
    November 14, 2007 | 9:56 am

    This is great… I’m using this list to build a blog promotion strategy for one my new clients. Thanks for reminding me about magazines. I have had a couple of articles placed in magazines and it is great way to reach new audiences. I would highly suggest subscribing to Writer Market http://www.writersmarket.com for $3.99 per month to get a HUGE list of magazines in circulation, the topics each magazine is interested in writing about, and the editor’s contact information.

    :)

    Christine

  2. Michael Martine
    November 14, 2007 | 11:22 am

    Christine, subscribing to the Writer’s Market is a great idea. $4.00/mo. is certainly affordable.

  3. Bunk
    November 14, 2007 | 4:14 pm

    Wonderful list Michael. Each one is effective in its own way I believe and in my opinion helpful in its own way.

    By the way, I like the new podcast you have going.

    The blog keeps getting better, day by day!

  4. Michael Martine
    November 14, 2007 | 4:54 pm

    Thanks, Bunk! It hardly takes any extra time to do the audio (unlike video, which has a time-consuming editing and uploading process). You don’t get any fancy intro/outro music, but it works. The PodPress plugin does much of the heavy lifting.

  5. Mark Dykeman
    November 14, 2007 | 10:59 pm

    Another simple yet elegant post, Michael. I’m thinking that forums are an easy to overlook but powerful tool.

  6. Khalid Hajsaleh
    November 14, 2007 | 11:49 pm

    Excellent post Michael. Getting published in magazines as a good way to establish yourself as a thought leader.
    However it is not an easy matter for someone starting out to do. It would be nice to find a step by step guide to do so.

  7. Michael Martine
    November 15, 2007 | 12:26 am

    Thanks very much, Khalid! There are guides for getting published in magazines — it’s beyond the scope of Remarkablogger, but they’re out there.

  8. Mitchell Allen
    November 17, 2007 | 8:17 am

    Hi Michael,
    Good stuff! I’m working on #4 :)

    Are there any Trade Shows for reformed opportunists?

    Cheers,

    Mitch

  9. Michael Martine
    November 17, 2007 | 9:18 am

    Mitch, thanks! “trade shows for reformed opportunists” sounds like a physical microcosm of the blogosphere. ;) For people who have never been to one, they will kick themselves for not having gone sooner.

  10. [...] week Michael Martine wrote a great post titled 4 Places Where Your Customers Are that really got me [...]

  11. Liz Fuller
    November 19, 2007 | 7:05 pm

    Great list of ideas – you’re right, it’s important to “roll up your sleeves and get involved in a forum” – it just takes so much time;

    I really like your reminder – the world will not beat a path to your door – you must go to the world – think I’ll post that one by my computer!!

  12. BusinessCreditCoach
    December 5, 2007 | 8:06 am

    I think these are great ideas, especially the one about the forums. I’m planning on starting a blog soon and love your site

    Thanks
    Danny

    Helping People Build Business Credit

  13. Heather
    January 23, 2008 | 9:30 pm

    I found and joined a forum in my niche this week. It’s been going for some time – some contributors have over 4000 posts – so I figure it’s important to take it slowly. However, just with a dozen posts or so, I’ve had 60 new visitors to my blog today! The forum suggestion really works!

  14. Michael Martine
    January 23, 2008 | 9:34 pm

    @Heather – Hell yeah, it works! The key is to contribute value and not try to push anything or sell anything. Good work, keep it up! :)

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